The following event depicts a real-life malware attack that infected a New England manufacturing firm. The company has chosen to share its story anonymously to help other businesses avoid a similar fate.
The unsuspecting sales rep certainly reacted in a way anyone would expect. He received an email with a voicemail attachment that looked like it came from the company CEO. When the CEO calls, reps jump to attention, and at this particular manufacturing firm based in New England, the business relies on a communication system that sends voicemails as email attachments. So the sales rep had no reason to suspect anything was wrong.
As it turns out, something was very wrong.
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