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200 Union Street Clinton, MA 01510

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Bryley CSP Basic and Pro for Network Infrastructure
Features Comparison Chart
Per-device features |
Basic |
Pro* |
Response to network-critical issues |
Within four hours. |
Within four hours. |
Response to non-critical issues |
Within eight hours. |
Within eight hours. |
Performance optimization |
Included |
Included |
Security optimization |
Included |
Included |
Monitoring and alerts |
Included |
Included |
File and patch updates |
Included |
Included |
Reporting |
Included |
Included |
Administration |
Included |
Included |
Reliability optimization |
Partial |
Included |
Software issues |
Partial |
Included |
Hardware issues |
Partial |
Included |
Network issues |
Partial |
Included |
PC imaging |
Included |
|
On-site response |
Included |
- CSP User, our highest-level offering, covers the User’s tech issues, as well as their specified-for-coverage devices capable of running Bryley’s secure monitoring and security software (most Windows and Mac endpoints are eligible).
M365 Copilot Amplifies a Security Problem
/in Blog Post /by Lawrence StraussIts intentions are good, but Microsoft 365 Copilot can help and also hurt an organization. Its deployment should be carefully thought about … [6 min. read]
Bryley Among Boston Business Journal’s Top Growth Companies
/in Blog Post /by Lawrence StraussBryley has made the Boston Business Journal Fast 50 List thanks to the support of its loyal clients. A noteworthy “accomplishment to be one of the fastest growing private [Massachusetts] companies based on three years of growth,” said Peter Sande of the Boston Business Journal … [5 min. read]
Tom Barnes Achieves Cybersecurity Certification
/in Blog Post /by Lawrence StraussIn his role as Director of Client Services, Tom Barnes had been helping clients navigate CMMC and other compliance regulations. To bolster Bryley’s compliance expertise, COO Anna Darlagiannis-Livingstone supported Tom in strengthening his knowledge of the security protocols that underlie CMMC and other standards.
And so, after his studying and testing, Bryley is excited to announce that Tom Barnes has become Certified in Cybersecurity through ISC2 … [5 min. read]
How a Small Business Becomes a Liability
/in Blog Post /by Lawrence StraussA plastics supplier sells parts to a major appliance manufacturer. The small business, focused on production, meeting deadlines and tight budgets, hasn’t prioritized cybersecurity. The small business relies on outdated equipment and software, has weak or default passwords on machinery and networked devices, and lacks properly configured firewalls. Employees are allowed to use personal devices on the company network. There is no formal security training program. These qualify the small business as a springboard for a cybercriminal operation seeking access to the larger, more moneyed appliance manufacture … [5 min. read]
Why you should care about BEC
/in Blog Post /by Lawrence Strauss… within a week of my business partner and I taking over the retail space, we were visited by a firefighter in a firefighting suit who said that because the business had changed hands he needed to inspect the location for safety violations. He walked around and pointed out problems with extension cords, wiring, circuits, fixtures and junction boxes and left us with a notice saying that if we did not have his substantial violations corrected within 30-days the doors would be padlocked. We panicked.
But it turns out the firefighter’s uniform, a sign of trust, had been exploited to intimidate us. This mirrors what happens with Business Email Compromise (BEC). Like the firefighter used a symbol of trust to gain access, BEC attackers use trusted email communication to infiltrate your organization and steal funds … [6 min. read]
To Strengthen Operations Anna Darlagiannis-Livingstone Named COO
/in Blog Post /by Lawrence Strauss… motivated employees are going to provide better service, leading to happier clients
–COO Anna Darlagiannis-Livingstone
Anna Darlagiannis-Livingstone’s role has evolved from Vice President of Client Services to Chief Operating Officer. This title change reflects Anna’s focus on keeping day-to-day operations on track and making sure teams have the tools and support they need. By improving processes, supporting staff and streamlining workflows, Anna will help create a more efficient and well-functioning environment so Bryley can stay focused on serving clients … [6 min. read]
Like Brownies from Camelot
/in Blog Post /by Lawrence StraussWe here at Bryley are so grateful for the delicious brownies, Kate Ussailis and Camelot Energy brought us.
A lot of Bryley work involves looking at computer screens. So, imagine what a nice surprise it was to have a ring at our bell and find Kate with baked goods – personally delivered here in thanks to the crew that supports Camelot with IT services … [2 min. read]
Andrew Promoted to Senior Field Engineer
/in Blog Post /by Lawrence StraussWe were able to rely on Andrew – soup-to-nuts – to create a procedure and install XDR for Bryley’s clients
–COO Anna Darlagiannis-Livingstone
Andrew has been named Senior Field Engineer. Andrew has embraced the role – he’s known here for always being hungry to learn something new. And even when the work is remote, being in the field can be equated to always something new: every day is different when supporting the breadth of Bryley clients – with their various networks, software and processes.
Prior to his time at Bryley, Andrew worked an IT help desk at a Westborough medical software developer. And before that he provided IT support at a video game developer. In 2020 he received a BS in Computer Science (3.94 GPA) from UMass Lowell … [4 min. read]
Glad for this Holiday Tradition
/in Blog Post /by Lawrence StraussNot sure how it got started, but Bryley’s annual delivery to Celltreat Scientific Products has been a highlight for the Client Services and Tech Teams. It’s a token of Bryley’s appreciation for Celltreat’s ongoing partnership. The cupcakes are a small reminder of the importance of our work together … [2 min. read]
Michelle Denio Named Director of Service Operations
/in Blog Post /by Lawrence Strauss“We love Michelle!” I hear that from so many clients
–Vice President Anna Darlagiannis-Livingstone
Michelle Denio has been named Director of Service Operations. Michelle joined Bryley in 2008. Her time in tech services and managerial roles gave her the ground on which to display the listening skills, tech knowledge and strategic thinking that have contributed to Bryley Systems’ evolution.
This new role is partly an acknowledgment of the work Michelle has put in to R&D solutions to meet clients’ needs … [4 min. read]
Tom Barnes Named Director of Client Services
/in Blog Post /by Lawrence StraussHe has a way of putting [tech] across so that it’s helpful to businesspeople
–Vice President Anna Darlagiannis-Livingstone
Tom Barnes has been announced as Director of Client Services after nearly five years at Bryley Systems. Tom has been responsible for improving Bryley’s periodic client review process among other innovations. Tom came to Bryley from non-tech fields – he holds a degree in psychology and worked in RV sales. He is a problem-solver and brings that skillset to the process of serving IT clients.
Tom not only has an acumen for tech, he has a way of putting it across so that it’s helpful to businesspeople, Vice President Anna Darlagiannis-Livingstone said. Because of how he relays information, they’re able to see how the tech will help them. Tom is also personable and reliable. These are necessary skills and among the reasons I feel Tom’s promotion is warranted. … [4 min. read]
A Business Continuity Dictionary Vol. 3
/in Blog Post /by Lawrence StraussFrom Compliance to Comprehensive Support Program
The cybersecurity terms defined here are based on Bryley’s business continuity pyramid. These terms and concepts range from foundational tools to advanced approaches. The pyramid itself was created as a visual reference to achieving a strong defense: the lower the term appears on the pyramid the more foundational it is, the converse is true, too … [8 min. read]
The Joint Is Pumpkin
/in Blog Post /by Lawrence StraussOn October 22 Bryley gave employees mini pumpkins and some markers to decorate them with. The decorated pumpkins were put behind a number on a table in the central common area of the Bryley building … [2 min. read]
Cybersecurity Horror Stories:
/in Blog Post /by Tech Pro MarketingReal-Life Attacks That Could Have Been Prevented
Real-Life Attacks That Could Have Been Prevented
A Business Continuity Dictionary Vol. 2
/in Blog Post /by Lawrence StraussFrom Compliance to Comprehensive Support Program
The cybersecurity terms defined here are based on Bryley’s business continuity pyramid. These terms and concepts range from foundational tools to advanced approaches. The pyramid itself was created as a visual reference to achieving a strong defense: the lower the term appears on the pyramid the more foundational it is, the converse is true, too … [8 min. read]
What Bryley Did on Our Summer Outing
/in Blog Post /by Lawrence StraussFriday, September 13, Bryley employees had a catered lunch at the office. And that’s where four bowling teams were chosen by a random drawing.
Then the Bryley bunch went down to Apex Entertainment in Marlborough … [2 min. read]
Trick or Treat: How Hackers Use Social Engineering to Gain Access
/in Blog Post /by Tech Pro MarketingHitting A Particular Target
/in Blog Post /by Lawrence StraussBryley Partner Huntress Releases its 2024 Threat Report
Its main findings involve ransomware changes and the abuse of remote access software
Last year the FBI announced a major, international disruption to a ransomware-delivering botnet (botnets are networked, task-executing computers). While to be celebrated, from the new data it doesn’t look like ransomware criminals have given up – they have found other ways of stealing and causing havoc.
According to Huntress’ researchers ransomware continues to be a significant and growing threat that affects businesses of all sizes. Over the past year cybercriminals have ramped up their efforts to exfiltrate sensitive data so they can extort large sums of money. And in 2023 until now Huntress’ data scientists have seen a shift in adversarial tactics, with threat actors using trusted tools – like remote access software – to exploit vulnerabilities … [5 min. read]
A Business Continuity Dictionary
/in Blog Post /by Lawrence StraussVolume 1 • From Anti-Malware to Backup and Data Recovery
The cybersecurity terms defined here are based on Bryley’s business continuity pyramid. These terms and concepts range from foundational tools to advanced approaches. The pyramid itself was created as a visual reference to achieving a strong defense: the lower the term appears on the pyramid the more foundational it is, the converse is true, too.
Because cyberthreats affect all of us, it’s good for everyone to have a basic understanding of the terminology and principles that underpin cybersecurity.
So by familiarizing yourself with these terms, you will be better prepared to engage in discussions, make informed decisions and implement helpful security measures in your organization … [7 min. read]
Heller Search Wins Best Client of July
/in Blog Post /by Lawrence StraussAnd, yes, this sudden award has something to do with Heller Search sending Bryley ice cream!
To thank the Bryley team for its responsiveness – Heller Search sent Bryley a Cold Stone Creamery ice cream party. It was delicious and fun… [2 min. read]