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Central MA Office
200 Union Street Clinton, MA 01510
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Bryley CSP Basic and Pro for Network Infrastructure
Features Comparison Chart
Per-device features | Basic | Pro* |
Response to network-critical issues | Within four hours. | Within four hours. |
Response to non-critical issues | Within eight hours. | Within eight hours. |
Performance optimization | Included | Included |
Security optimization | Included | Included |
Monitoring and alerts | Included | Included |
File and patch updates | Included | Included |
Reporting | Included | Included |
Administration | Included | Included |
Reliability optimization | Partial | Included |
Software issues | Partial | Included |
Hardware issues | Partial | Included |
Network issues | Partial | Included |
PC imaging | Included | |
On-site response | Included |
- CSP User, our highest-level offering, covers the User’s tech issues, as well as their specified-for-coverage devices capable of running Bryley’s secure monitoring and security software (most Windows and Mac endpoints are eligible).
Recommended Practices: Licensing Microsoft professional software
/in Newsletter /by Garin LivingstoneThis is a multi-part series on recommended IT practices for organizations and their end-users. Additional parts will be included in upcoming newsletters. Microsoft software licenses can be categorized by their function: User-oriented applications – Microsoft Office, Visio, Project, etc. Operating systems – Windows, Windows Server, Windows Mobile, etc. Server-based applications – Exchange Server, SQL Server, […]
Second, consecutive year on MSPmentor® 501: 2015 Global Edition – Worldwide
/in Newsletter, Press Release /by Garin LivingstoneMarch 26, 2015: Bryley Systems Inc. ranks 462 on Nine Lives Media’s eighth-annual MSPmentor 501: 2015 Global Edition – Worldwide Company Rankings, a distinguished list and report identifying the world’s top 501 Managed IT Service Providers. (Managed IT Service Providers, or MSPs, provide their clients with outsourced IT management and functions, typically at a predetermined […]
Bryley Systems continues to grow: Welcomes George Butler to Service Team
/in Newsletter, Press Release /by Garin LivingstoneMr. Butler has over 20 years of experience in IT infrastructure support, most recently as a Systems-Network Engineer for Baesis, Inc. of Northborough, MA. He holds a MSMgt (Applied Management) from Lesley University, Cambridge, MA and a BSBA from Nathaniel Hawthorne College, Antrim, NH.
Bryley Basics: Apps to scan business cards into your smartphone
/in Newsletter /by Garin LivingstoneMelissa J. Perenson of ComputerWorld recently updated her review of seven apps in the article: “Tired of losing business cards? With these apps, your smartphone can do the heavy lifting.” Business-card apps scan a business card via your smartphone’s camera; once scanned, the image is converted into text and then placed into the appropriate fields […]
Winner of our monthly Service-Ticket Survey drawing
/in Blog Post /by Garin LivingstoneMonthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to RL of EAG, our survey-response winner from last month. Our winner received a $10 gift certificate, compliments of Bryley Systems.
Recommended practices – Part-7: Resource management via Active Directory
/in Newsletter /by Garin LivingstoneThis is a multi-part series on recommended IT practices for organizations and their end-users. Additional parts will be included in upcoming newsletters. Active Directory is an integral component of Microsoft Windows Server; it is a powerful utility to manage both end-users and shared resources on a network. It can scale to match the needs of […]
Case-study contest with a $25 drawing in April
/in Blog Post, News /by Garin LivingstoneRead our recent case study. Then answer three questions to be entered into our drawing for a $25 VISA gift-card.
Bryley Basics: Introducing Microsoft Windows 10
/in Blog Post /by Garin LivingstoneWith the usual hoopla, Microsoft previewed Windows 10 at its Redmond, WA offices on Wednesday, January 21st. What they unveiled was a solid attempt to provide one operating system for both PCs and for mobile devices that adapts to the device on which it is installed. Prominent, new features include: Internet Explorer 12 and a […]
Recommended practices – Part-6: Manage end-users via Active Directory
/in Newsletter /by Garin LivingstoneThis is a multi-part series on recommended IT practices for organizations and their end-users. Additional parts will be included in upcoming newsletters. End-users and their equipment (PCs, tablets, mobile devices) need access to network resources (servers, printers, scanners, etc.); basically, a network administrator connects the end-users with the appropriate resources while matching that access to […]
Bryley Basics: Scammer YGDNS.org
/in Newsletter, Security /by Garin LivingstoneWe received a seemingly legitimate email from YGDNS.org professing to square-away the ownership use of our domains, Bryley.com and Bryley.net, in China; the email was marked “urgent” and came with a person’s name, business address, etc. I queried Mike Carlson, our CTO, who gave this reply: “No serious problems, but certainly a scam. If you […]
Merchants should get ready for EMV credit cards in 2015
/in Newsletter /by Garin LivingstoneThe aging, magnetic-stripe credit cards are being replaced by EMV, a new standard with an embedded microchip that stores encoded user credentials with an optional PIN. These two capabilities combine to reduce fraud by making EMV cards harder to clone and more difficult to use if stolen. However, retailers and other merchants will need to […]
Recommended practices – Part-5: Software updates and patching
/in Newsletter /by Garin LivingstoneThis is a multi-part series on recommended IT practices for organizations and their end-users. Additional parts will be included in upcoming newsletters. In general, software manufacturers update their products for these reasons: Resolve problems Fix vulnerabilities Make easier to use Provide new features The first two are of significant concern, particularly with operating systems (Microsoft […]
Winner of our monthly Service-Ticket Survey drawing
/in Blog Post /by Garin LivingstoneMonthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to LR of WI, our survey-response winner from last month. Our winner received a $10 gift certificate, compliments of Bryley Systems.
Winner of our monthly Service-Ticket Survey drawing
/in Blog Post, News /by Garin LivingstoneMonthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to AS of PI, our survey-response winner from last month. Our winner received a $10 gift certificate, compliments of Bryley Systems.
Email Best Practices
/in Blog Post, Tips /by Garin LivingstoneRecommended practices – Part 4: Email use This is a multi-part series on recommended practices for organizations and their end-users. Additional parts will be included in upcoming newsletters. Email is still the primary business application, although alternatives like texting and social media are gaining ground. Most business people email to clients, prospects, vendors, stakeholders, etc. […]
Bryley Systems’ President Gavin Livingstone Interviewed On Chamber Exchange
/in Newsletter, Press Release /by Garin LivingstoneTim Murray (President/CEO of the Worcester Regional Chamber of Commerce and former Lieutenant Governor of the Commonwealth of Massachusetts) interviewed Gavin Livingstone (President of Bryley Systems Inc.) on Charter TV3 earlier this year. Gavin Livingstone Interview On Chamber Exchange Visit http://www.Bryley.com/resources/videos/ to check out the rest of our video library.
Winner of our monthly Service-Ticket Survey drawing
/in Newsletter, Press Release /by Garin LivingstoneMonthly, we select a winner from all respondents to our service-ticket surveys. Congratulations to SO of RR, our survey-response winner from last month. Our winner received a $10 gift certificate, compliments of Bryley Systems.
Bryley Basics: Fixed-disk drive recycling and destruction
/in Newsletter /by Garin LivingstoneFixed-disk drives are located in most personal computers, servers, and even some copiers and printers; they store business data and confidential information. When retired, they require special handling and recycling to ensure that this information is not available to others. In addition, compliance and military standards dictate specific procedures regarding erasure and destruction. Most fixed-disk […]
Mike Carlson achieves VMware VTSP 5.5
/in Newsletter /by Garin LivingstoneVMware awarded Mike Carlson, our Chief Technology Officer (CTO), with the VMware Technical Solutions Professional 5.5 (VTSP 5.5) certification; a significant milestone in the VMware certification process that requires detailed product knowledge and the successful completion of six modules with corresponding tests.
Bryley Systems participates in the MetroWest Career Pathways at Hudson High School
/in Blog Post, News /by Garin LivingstoneBryley Systems participated in the MetroWest Career Pathways at Hudson High School, a fair held on November 19th for area juniors and seniors that are on track to graduate high school, but may not have a clear pathway for what to do after graduation. Pictured are co-owners Cathy and Gavin Livingstone; they met a lot […]