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Central MA Office
200 Union Street Clinton, MA 01510

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Bryley CSP Basic and Pro for Network Infrastructure
Features Comparison Chart
Per-device features |
Basic |
Pro* |
Response to network-critical issues |
Within four hours. |
Within four hours. |
Response to non-critical issues |
Within eight hours. |
Within eight hours. |
Performance optimization |
Included |
Included |
Security optimization |
Included |
Included |
Monitoring and alerts |
Included |
Included |
File and patch updates |
Included |
Included |
Reporting |
Included |
Included |
Administration |
Included |
Included |
Reliability optimization |
Partial |
Included |
Software issues |
Partial |
Included |
Hardware issues |
Partial |
Included |
Network issues |
Partial |
Included |
PC imaging |
Included |
|
On-site response |
Included |
- CSP User, our highest-level offering, covers the User’s tech issues, as well as their specified-for-coverage devices capable of running Bryley’s secure monitoring and security software (most Windows and Mac endpoints are eligible).
There’s Power in Least Privilege
/in Blog Post /by Garin LivingstoneEvolution of Evil
Ransomware is a somewhat straightforward criminal action – data is illicitly encrypted and you may be able to restore systems from a backup or pay the crooks to hopefully get a decryption key from them.
Things have veered in a different direction now (see Allianz Commercial insurer’s report). Today a lot of ransomware attacks are cyber-extortion attacks. In these attacks the criminals capture your data and encrypt it, but they also exfiltrate your data to their servers. And the threat is often, ‘unless you pay, we will release your data on the web’ … [5 min. read]
Choosing the Right IT Services Provider: A Comprehensive Guide
/in Blog Post /by Tech Pro MarketingWhen it comes to managing IT services, choosing the right provider can make or break a company’s success. With so many options available, it can be overwhelming to decide which provider is the best fit for your business. However, taking the time to identify your company’s IT needs and carefully evaluating potential service providers can ensure a successful partnership.
Identifying Your IT Needs is the first step in choosing the right IT services provider. It’s important to assess your current IT infrastructure and identify areas that need improvement or support. This includes evaluating hardware, software, security, and support needs. Once you have a clear understanding of your needs, you can begin researching potential service providers that offer the services and support that align with your business goals.
When the Going Gets Tough
/in Blog Post /by Garin LivingstoneNew data from the Federal Trade Commission shows that scams originating on social media have accounted for $2.7 billion in reported losses since 2021, more than any other contact method …
Reports during the first half of [2023] show that the most frequently reported scams on social media are related to online shopping, with 44 percent of reports pointing to fraud related to buying or selling products online. [source: FTC]
Social media shopping has grown huge: 67% of shoppers in 2022 purchased through social media channels and this course we’re on shows no signs of changing. And while it’s easy to see why people do it (among the reasons: more time spent on social media than with traditional media, the simulated, relaxed feeling of a community and the ease-of-purchase), it doesn’t mean that we shouldn’t see if what we’re doing is in our best interests. Or at least ask, ‘can we do it better?’ … [4 min. read]
Patrick Walsh Promoted to Senior IT Field Technician
/in Blog Post /by Garin LivingstoneBryley Systems is pleased to announce the promotion of Patrick Walsh from IT Field Technician to Senior IT Field Technician. In his new role, Patrick will be responsible for leading a team of techs in support of its clients’ IT environments.
Patrick has a history of success at Bryley: supporting clients – early in his time at Bryley he migrated many client devices to M365, solving tech problems and winning plaudits from those he’s worked with. During his time at Bryley he’s embraced the field tech role, showing not only technical expertise, but also peer-recognized troubleshooting skills with a determination to see that people are properly helped … [3 min. read]
Managed IT Services in Clinton, MA: Streamline Your Business Operations
/in Blog Post /by Garin LivingstoneManaged IT services have become increasingly popular in Clinton, MA, as businesses look to outsource their IT needs to experts who can provide comprehensive support and maintenance. These services offer businesses a range of benefits, including reduced downtime, increased security, and improved efficiency. By partnering with a managed IT services provider, businesses can focus on […]
IT Support Company Serving Clinton, MA: Your Top Choice for Reliable Tech Assistance
/in Blog Post /by Garin LivingstoneRemembering Mike Carlson
/in Blog Post /by Tom BarnesIt is with great sadness that we announce the passing of Mike Carlson, Bryley Systems’ Chief Technology Officer.
Mike joined Bryley Systems in 1997 and, due to his brilliance, dedication, extensive knowledge in both local and wide-area network design and implementation, and love for technology became the Bryley CTO in 2007 … [4 min. read]
As if what you do matters
/in Blog Post /by Garin LivingstoneUnited We Stand
Organizations look to IT professionals for tools and services to protect them from cyberthreats. But IT can only get them so far. Two-thirds of the way, in fact, according to the CIA (Confidentiality, Integrity, Availability) Triad. The National Institute of Standards and Technology calls the CIA Triad “the fundamental guiding principle of cybersecurity.”
End-User Responsibility
According to Gartner 69% of end-users violated their organizations’ cybersecurity practices the past year. So how do we counter this trend? Eric Sokolowski president of Bryley education partner Knowledgewave advocates a “drip-drip” method of Security Awareness Training … [4 min. read]
Then And Now: How Bryley Systems Has Evolved
/in Blog Post /by Tech Pro MarketingThe Significance of Endpoint Security
/in Blog Post /by Tech Pro MarketingThe Role of Artificial Intelligence in Cybersecurity
/in Blog Post /by Tech Pro MarketingBryley Systems’ 9th MSP 501 Award
/in Blog Post /by Lawrence StraussMSP 501 is an IT industry signifier that recognizes the MSP (managed service provider) industry’s highest operational efficiency and business models. The MSP 501 award is based on a sixty-point audit to verify the fitness and stability from which independent IT providers can serve their clients with dependable IT.
With its detailed questionnaire (over sixty areas of scrutiny) and the requirement to have financial results certified to the auditors, the MSP 501 award helps benchmark which MSPs are fit to earn their clients’ trust … [3 min. read]
2,742,354,049
/in Blog Post /by Garin LivingstoneThat’s $2,742,354,049 lost to Business Email Compromise in the US in 2022
That number is eight times the population of the United States. If you stacked that number of dollar bills like a giant deck of cards and laid them horizontally, it would take you more than a day to drive that distance.
Unless you’re aware of the continually evolving cyber-threats, how can you make the most informed decisions about how to protect your organization?
As Bryley partner Barracuda describes them, Business Email Compromise (BEC) attacks are audacious. The over 2.7-billion-dollar losses suffered via BEC far outstrip the money lost to ransomware – in 2022 there were $34 million dollars in reported ransomware payouts. And to pull off a BEC attack takes a lot more know-how and investment than ransomware does – Ransomware-as-a-Service can be found cheap – it’s like subscribing to a cloud service – on the dark web. BEC actors are stealthy, manipulative and tend to go big, to make it much harder for employees to suspect them … [5 min. read]
How Top-Performing Clinton Businesses Optimize IT Processes for Growth
/in Blog Post /by Tech Pro MarketingMaking Hybrid Work
/in Blog Post /by Garin LivingstoneWhen workers are remote they pose a greater risk to your organization’s data because home networks are less secure and employees do not as closely follow security protocols, per Ponemon Institute’s Data Exposure Report
In a hybrid work environment, where employees work from wherever, it’s critical to prioritize security. And communicating security’s importance to your employees – and their adoption of good practices – is crucial. It was a lot easier to have everyone in the office connected directly to a server without relying on the convenience of the internet – but with hybrid privilege comes hybrid responsibility. … [4 min. read]
What Bryley’s Learned About Minimizing Ransomware
/in Blog Post /by Garin Livingstone“Turn on syncing?” the browser asked.
“Syncing” tells the browser to allow stored credentials to be available across a person’s devices. And, why not? Sounds convenient.
Well, maybe the browser account password was phished. Or maybe the browser password had been reused from some other, previously compromised account. Whatever the exact reason, syncing turned out to be a problem when the personal browser account got hacked.
And the real problem was that a work login was found by the criminals among the passwords stored by the browser – and these work credentials were used to steal company data and lock the company systems with ransomware.
It’s easy to say the person shouldn’t have had a work login in a personal account. True enough, but what’s the reason someone would be doing that anyway? What things could the business management have done to have prevented this scenario from unfolding? [6 min. read]
What Is Bryley Security Operations Center?
/in Blog Post /by Garin LivingstoneAs supply chains’ compliance tightens, as cyber-insurance coverage qualifications grow, as industry and governmental bodies increase their criteria for data privacy, consider Bryley’s SOC offering: Because Bryley SOC can monitor a business’ cybersecurity 24/7/365, threats can be identified and responded to quickly, sometimes before any harm is done. So Bryley SOC can satisfy many compliance concerns … [4 min. read]
A Few Minutes with Courtney Leonard of Client Services / Marketing
/in Blog Post /by Garin LivingstoneI’m sure you remember that school was difficult and trying for the classes of 2020 and 2021. Early-on courses moved online. Then restrictions were changed multiple times. Commencements were put off. Courtney had been studying Business Administration and Interior Design at Bay Path University. So in that unprecedented time Courtney Leonard decided to step out into the professional world. Courtney began this phase of her life as a print production lead for Staples where she quickly became a supervisor.
The past year Courtney has been in Client Services at Bryley where she was recently promoted to a combined role as Client Experience Specialist and Marketing Coordinator … [4 min. read]
How Do You Turn an Ocean Liner?
/in Blog Post /by Lawrence StraussYears ago a consultant told me that to shift a business’ paradigm was like trying to turn an ocean liner. Seems about right.
Bryley was started in 1987. Over that time we’ve had to continually think and rethink what’s working and what’s no longer serving our clients. And from the process of assessing and reassessing we’ve evolved. For example we went from designing and installing networks to being companies’ outsourced IT departments – the skills and tasks involved to successfully fulfill each of these roles is different. So we’ve adjusted staff and shifted our expertise. This kind of change is never easy.
That’s why when you’re considering Bryley as your IT provider, we make it a point to look out for the obstacles you’ll be facing in making the shift from how you’re currently doing things … [6 min. read]
How About That HQ
/in Blog Post /by Lawrence StraussAre you familiar with TARDIS, Dr Who’s time-travel machine? It looks unassuming, but inside … I was interviewing Client Experience Specialist / Marketing Coordinator Courtney Leonard and she told me about her education in interior design. Even though she admits her knowledge is limited, she retains a lot of enthusiasm for the field, so I had to ask her about the Bryley building. Here’s what Courtney had to say about this … [3 min. read]