Per-device features | Basic | |
Response to network-critical issues | Within four hours. | Within four hours. |
Response to non-critical issues | Within eight hours. | Within eight hours. |
Performance optimization | Included | Included |
Security optimization | Included | Included |
Monitoring and alerts | Included | Included |
File and patch updates | Included | Included |
Reporting | Included | Included |
Administration | Included | Included |
Reliability optimization | Partial | Included |
Software issues | Partial | Included |
Hardware issues | Partial | Included |
Network issues | Partial | Included |
PC imaging | Included | |
On-site response | Included |
Ethan Crushed It
/in Blog Post /by Garin LivingstoneEthan crushed it. Again. Thanks … [1 min. read]
The Strengths of an Inter-Generational Tech Team
/in Blog Post /by Garin LivingstoneFounded in 1987 Bryley has a diverse group of talent serving its customers – from some for whom this is their first job out of college – like Ethan Brush – to those that (as Lear’s magazine used to say) weren’t born yesterday … [2 min. read]
Responding to Cloud-Based Email Server Attacks
/in Blog Post /by Garin Livingstone“Just awful” –the opinion on the state of a Fortune 500 company’s security by the hacker who stole fifty million credentials
Lately organizations have been choosing to migrate their email networks to cloud-based email providers like Microsoft 365. These cloud-based systems are appealing with their low cost per user monthly billing, ease of management and built-in security. But what are the risks these businesses can expect on a cloud-based email platform? … [5 min. read]
Scott Gold Recognized for Twenty Years of Service
/in Blog Post /by Garin LivingstoneSenior Network Engineer Scott Gold has been recognized for his twenty years of service at Bryley Systems. Scott has designed and built many Bryley clients’ servers and and networks. Because of his experience in computer environment design Scott is a great problem-solving resource. Scott’s manager Kristin Pryor called Scott, “a skilled contributor and a mentor to other techs … [3 min. read]
Imagine using an MSP that isn’t Bryley …
/in Blog Post /by Garin LivingstoneTech Service Team Member Ethan Brush’s good work won some comments from a Bryley client [1 min. read]
Why Don’t Businesses Use MFA?
/in Blog Post /by Garin LivingstoneThe US Cybersecurity and Infrastructure Security Agency recommends that small- to medium-sized organizations implement MFA (multi-factor authentication). Multi-factor authentication refers to when you use two or more of the following factors … [6 min. read]
Update on Attack Against Kaseya VSA
/in Blog Post /by Garin LivingstoneKaseya VSA, a remote monitoring and management tool, was the victim of a cyberattack. Bryley uses Kaseya VSA. However Bryley was among a group of VSA users who were able to be warned by Kaseya of the unfolding attack. Because of the warning Bryley immediately shut down Bryley’s instance of the VSA server … [2 min. read]
Risk Assessment Helps Identify the Security Holes in Hybrid
/in Blog Post /by Garin LivingstoneAlthough most organizations relied on a remote work model in the first year of the pandemic, the vaccine rollout has led to an increase in hybrid work environments that have elements of both on-site work and the remote work model … [5 min. read]
Nine Ways Employees Can Leave Your Business Vulnerable
/in Blog Post /by Garin LivingstoneEmployees’ work credentials can end up scattered across the web when employees use them on sites external to your company … [2 min. read]
No Recess
/in Blog Post /by Garin Livingstone“Just knowing my company was using a phishing simulator stopped me from opening emails I had doubts about,” said an employee of a business using Bryley’s Phishing Simulator. “Why risk it? I don’t want to end up an example at the next meeting” … [5 min. read]
Ransomware – What it Was, Is and What to Do About it
/in Blog Post /by Garin LivingstoneRansomware claimed its first victims when Joseph Popp distributed 20,000 floppy disks with ransomware to AIDS researchers who had attended the World Health Organization’s 1989 AIDS conference in Stockholm … [6 min. read]
Zen Puzzle-Master
/in Blog Post /by Garin Livingstone“Teaching improved my ability to diagnose all kinds of problems because interacting with the students I got to see problems from so many different angles. And that’s made my role at Bryley a lot easier,” Myk Dinis said in discussing his recent promotion to senior engineer … [3 min. read]
Bryley and the May-to-June COVID Situation
/in Blog Post /by Garin LivingstoneIn light of Mass Governor Charlie Baker’s reopening plan, Bryley’s management team met and concluded that Bryley would continue the safety of using COVID protocols … [3 min. read]
Just a Click Away
/in Blog Post /by Garin LivingstoneAn email with an intriguing subject line shows up in your inbox. You click on it because you’re curious and the sender seems trustworthy. This is how most cyberattacks begin … [7 min. read]
Lost in the Clouds
/in Blog Post /by Garin LivingstoneThe functioning, intellectual property and reputation of your organization – and so its survival – depend on your ability to bounce back from an incident with the help of backed-up data. This is why you need a comprehensive business continuity and disaster recovery solution that does not neglect backing-up your cloud-based data [5 min. read]
ARA Mass Trains Its Member Organizations
/in Blog Post /by Garin LivingstoneThe American Rental Association of Massachusetts (ARA) set their member organizations on the path to cybersecurity awareness this month. ARA received six hour-and-fifteen-minute-long custom seminars that introduced the concepts of Security Awareness Training – tailored to their industry.
Bryley VP Roy Pacitto facilitated the online, interactive sessions that provided an introduction to Security Awareness Training (SAT) for ARA member organizations. The aim was to provide each participant with the basics that if the concepts presented were adhered-to the organizations would be less likely to experience a security breach. It was explained at the outset that one-time training sessions have only limited benefit. But couple initial training with ongoing Security Awareness Training and the results are historically impressive in minimizing cybersecurity risks … [six min. read]
BCDR: Get Back to Where You Once Belonged
/in Blog Post /by Garin LivingstoneBusiness Continuity and Data Recovery (BCDR) is a set of processes and products that enable an organization to recover from a cyber-incident and continue routine business functions … [9 min. read]
Cyber Liability Insurance
/in Blog Post /by Garin LivingstoneBryley is sometimes asked by its clients about the need for liability insurance for data compromise and other risks associated with our digital lives. For these kinds of questions Bryley turns to Murphy Insurance … [2 min. read]
Thinking In-House IT? Consider Bryley IT
/in Blog Post /by Garin LivingstoneSmall- to medium-sized businesses don’t usually have an on-site tech overseeing the systems in use – these tasks tend to fall to the owners or employees with the most tech aptitude/interest. But if you’ve had it with frustrating downtime scenarios, you may be thinking of hiring an IT tech or contracting with a Managed Service Provider (MSP) like Bryley. [5 min. read]
Survey Response: “Thank You to Ethan”
/in Blog Post /by Garin Livingstone“Thank you to Ethan: you explained the steps you were taking to efficiently identify and resolve the issue. This was greatly appreciated!” [1 min. read]