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Central MA Office
200 Union Street Clinton, MA 01510
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Bryley CSP Basic and Pro for Network Infrastructure
Features Comparison Chart
Per-device features | Basic | Pro* |
Response to network-critical issues | Within four hours. | Within four hours. |
Response to non-critical issues | Within eight hours. | Within eight hours. |
Performance optimization | Included | Included |
Security optimization | Included | Included |
Monitoring and alerts | Included | Included |
File and patch updates | Included | Included |
Reporting | Included | Included |
Administration | Included | Included |
Reliability optimization | Partial | Included |
Software issues | Partial | Included |
Hardware issues | Partial | Included |
Network issues | Partial | Included |
PC imaging | Included | |
On-site response | Included |
- CSP User, our highest-level offering, covers the User’s tech issues, as well as their specified-for-coverage devices capable of running Bryley’s secure monitoring and security software (most Windows and Mac endpoints are eligible).
Email Encryption That Works
/in Blog Post /by Garin LivingstoneHow many times have you heard that email is not secure? But it was always too hard to do much about it. Well, it’s still not secure: The security exposures are on the devices that have the account […]
Tom Barnes joins Bryley Systems and makes the case for Business Continuity
/in Blog Post /by Garin LivingstoneBusiness continuity is the advance planning and preparation undertaken to ensure that an organization will have the capability to operate its critical business functions during emergency events. Tom Barnes, the newest addition to our Business Development Team, developed a Business Continuity presentation that he recently shared with co-workers. Tom holds a BS in Psychology from […]
Continuous Email Service
/in Blog Post /by Garin LivingstoneJust as a business relies on email to do its work, it needs to make sure its email service is uninterrupted; and to maintain the information in its emails. The fact is there’s actually a lot going on under email’s hood
Avoiding Cybercriminal Exploitation of COVID-19
/in Blog Post /by Garin LivingstoneWho isn’t looking for some answers? Are the risks of the virus serious for me and the people I’m around? Which government leaders have it right? Am I being asked to go back to work in an unsafe environment? How will the economy impact me and those I care about? This is the kind of uncertainty the unscrupulous prey on.
Giving back, with soap and water
/in Blog Post /by Cathy LivingstoneBryley Systems intern, Aiden, had a full schedule these past two days, washing our employees’s cars. This event was to show our appreciation to our employees for their dedication to our company and clients. A special thanks to Aiden, a 2020 High School graduate, who has been a huge help at Bryley Systems, working alongside […]
Is Bryley a Technology Company? Sorta
/in Blog Post /by Garin LivingstoneDon’t get me wrong, Bryley loves tech. We love what it brings us, for example:
1 Access to our collective knowledge
2 The extension of our minds 1
3 Time Travel 2 — the time it used to take to communicate with someone else has been erased
4 Collaboration tools
5 Productivity boosters
6 Twitch and Snood
But Bryley sees its function as helping a business run smoothly, reliably, continuously. And our tool to get this done is technology expertise.
Bryley’s a Managed Service Provider — Which Is What Exactly?
A Managed Service Provider (MSP) oversees a company’s computer network infrastructure. MSPs deliver ongoing support that can include the setup, installation, configuration and maintenance of the network and its assets. An MSP can augment a business’s internal IT department and provide higher-level, rarer skills that may not be available to the internal IT department. Because MSPs are proactive, bringing centralized systems management solutions, an MSP can give unmatched peace of mind, that a business’s functioning is secure. 3 The following is not comprehensive, but are some of the areas in which MSPs help.
If you give a moose a mouse…It’s going to want a keyboard! (Or, moose on the loose.)
/in Blog Post /by Garin LivingstoneToday (Thursday, 5/14/2020) at 9am this little guy was visiting Clinton’s Central Park which borders our office. (That’s the Clinton, Massachusetts Town Hall in the background.) Apparently, he was seeking IT support, but was unable to press our video-doorbell. (Cathy Livingstone is demonstrating the appropriate video-doorbell technique, which can be challenging if you have a […]
Hat Day at Bryley…
/in Blog Post /by Garin LivingstoneIt’s Friday, so something special is going on at the office. Kristin, Director of Services/Delivery, suggested “Fun Friday — Hat Day!”, which led to these pictures
If This Is Week Seven It Must Be Tuesday
/in Blog Post, Tips /by Garin LivingstoneWhile most of the Bryley team works from the Clinton office, I’m physically distanced, writing at home. And as the days have grown to months in this work-from-home-if-you-can-work-from-home world, our perspectives change as our settling-in has changed us. So here’s a bit of remote work advice, for the times they are still a-changin’.
And Then There Was Pajama Day
/in Blog Post /by Cathy LivingstoneAnother Friday in April, Bryley tried out Pajama Day. And it was again a lot of fun and informative!
Roy showed his true Patriot colors (Go Stidham!). Robin wore her awesome animal slippers (does she wear those to get the mail?). Michelle brought her well-loved blanket. Cathy was all about comfort — in her cotton flannels, and toting her coffee and a bit of chocolate therapy. The Legend of Zelda hooded robe donned by Lucas was fantastic (don’t recall if Link wore plaid pajamas? well he shoulda)! And Gavin was seen dragging around a green teddy bear (that an Okie thing?).
Bryley Team Looks Back in Costumes
/in Blog Post /by Cathy LivingstoneTo bring a little levity during the crisis of the virus, the Bryley Team — essential services, so most are together at the office in Clinton, MA with some remoting — decided to have a costume day on Friday, April 3rd. The theme was ‘How About We Think About Any Other Year Besides 2020?’ And the thing actually delivered more than a few smiles and giggles around here. Here are some costume highlights:
Mike R. Cleans Up Pretty Good
/in Blog Post /by Cathy LivingstoneMembers of the Bryley Systems team were working weekends to meet our commitments, reduce interpersonal contacts, and keeping our clients operational; but everyone at BRYLEY SYSTEMS made it possible!
The office move
An office move is a complicated process, with many moving parts and plenty of vendors operating on inter-dependent schedules.
Over a Friday night and Saturday morning, our dedicated team members setup the network equipment and end-user workstations at our clients’ new facility; their efforts allowed the clients’ employees to return to work, with little disruption.
Can Machine Learning Save Us from Us?
/in Blog Post, Security /by Garin LivingstoneAmong the top headlines in Google News’s Technology section today was criminal hackers use of AI (Artificial Intelligence) and its subset, ML (Machine Learning)1. Opening the article, I found a synopsis of a Tech Republic report, “Cybersecurity: Let’s Get Tactical,” in which the authors give ten ways cybercriminals are attacking with AI2 including
The fact is, it’s an arms race. Both malware and criminal sites would be pretty quickly and easily identified on a network by the nature of their activity. So the criminals try to disguise their malware in benign code and their sites in bulletproof hosting schemes. The way they keep the ruse going is through machine learning adapting to changing circumstances.
Meet Frank Walek
/in Blog Post, Press Release /by Cathy LivingstoneFrank Walek has been recently hired as an IT Support Technician to operate Bryley Systems’ dispatch center. Mr. Walek graduated from the College of the Holy Cross, Worcester and has been working in customer service and support for the past ten years. He has worked for non-profit organizations and special education programs, developing a reputation […]
Cybersecurity Risk Assessment Becoming a Must for Investors
/in Blog Post, Security /by Garin LivingstoneIn July the World Economic Forum (WEF) delivered a paper1 that argued for putting the muscle of investment into shifting the cybersecurity landscape. WEF/Marsh & McLennan reports2 that among weapons of mass destruction and natural disasters, cyberattacks are seventh in likelihood and eighth in impact as the greatest threats to global prosperity.
So Long, Old Friend
/in Blog Post, Microsoft /by Garin LivingstoneJanuary 14, 2020. The day Win7 died. Really it’s the day Microsoft stopped issuing free security updates and support for the nearly 11-year-old OS. No more patches. No more tech support for Windows 7 and Windows Server 2008/2008 R2.
And gathered among us are some who are denying the inevitable: migrating to Windows 10. A world without patches is no place to secure your business’s data. Windows desktop OS vulnerabilities have almost doubled the past six years. 1 And one-in-three breaches 2 caused globally is due to an unpatched vulnerability. A breach could mean curtains for your business: the average cost of a data breach in 2018 was $3.86 million (each lost or stolen record averaged out to $148). Consider the risks in remaining without security updates.
Meet Lucas Belo
/in Blog Post, Press Release /by Cathy LivingstoneLucas Belo has been recently hired as a Technician at Bryley Systems. His key contributions at Bryley include configuration of laptops/desktops to client specifications as well as deployments at client sites.
“I’ve been interested in all things computers since I was a kid” said Lucas. “I am always ready to learn new and more efficient ways to get something done.” As a graduate of Joseph Keefe Technical High School in Framingham, Mr. Belo has hands-on IT training and a genuine enthusiasm for problem solving along with exceptional customer service skills. He is a very sociable person who works well with others and we are pleased that Lucas has joined the Bryley technical team.
UPS Store Breach Included Rhode Island Customers
/in Blog Post, Security /by ABakerUPS Store headquarters issued a letter1 to possible “victims of a phishing incident” that included Rhode Island UPS Store customers. Based on the letter, which hides the particulars, it looks like a criminal convinced an employee or employees in the UPS Store system to provide store email credentials. Once these credentials were had, customers emailing the store were also (or maybe only) sending their documents to the criminal. And possibly any data that had been kept in the email accounts were accessed.
Talking with Office 365 and G-Suite Back-Up Expert, Alex Courson
/in Blog Post, Data-Backup /by Garin LivingstoneBryley backs-up your office suite data in the cloud for Office 365, Google’s G-Suite and SalesForce in partnership with Kaseya Powered Services. To better understand what happens in the cloud I spoke with Alex Courson, an authority on Kaseya’s Office 365, G-Suite and SalesForce back-up products.
Don’t Microsoft and Google Back-Up Everything Already?
Q: Do cloud-based office suites assume liability for your data? Is that something that has changed, or do you foresee changing over the years?
Bryley: Your Enterprise-Grade Networking System
/in Blog Post /by Garin Livingstone“We are all cyborgs,” says Amber Case1, as we allow technology to expand our mental capacities. How much more is this true of our businesses? Having continuous access to information allows a business to thrive. Break that access and employee’s productivity is broken, too. Unbroken access to data is what Bryley delivers to its clients.