Archive for category: Blog Post

Imagine owning a football stadium and you’re hosting a bowl game. You’ve sold out all the tickets online. Your stadium is the kind with entrances all around the building. And today is game day – great! But in this imagining you forgot to hire any ticket-takers or security people – not great! So the people start showing up and begin pushing in from all directions. And now the mob is a mob, forcing its way to the stands and field.

Why do people line up to show their tickets to ticket-takers and put their phones in a bucket to pass security personnel? It’s not just to keep out those who don’t have a ticket … [7 min. read]

“Whatever I can do to make a person’s job easier,” was Carlos’ sincere response when I thanked him for moving closer to the mic during this interview. Carlos’ attitude of respect comes through often.

Carlos told me that since he was very young he felt grateful for the opportunities he was given. He felt grateful for America. He said he had wanted to give back by serving in the military, but he had a child at seventeen and so those early thoughts about the way he was going to give back had to change … [5 min. read]

As researcher Sherry Turkle has observed, it’s in the awkward silent seconds that communication (which means, to have something in common between us) happens. We need those pauses in conversation to process what the other has said, to let the words and our thoughts about those words affect us, to consider a reply and then choose our words. These silences along with other non-verbal signals do the connective work when we speak to each other: you know you are talking to a real person.

Turkle’s work has been an inspiration to Field Technician Rylie. At the University of Rhode Island Rylie achieved a bachelor of science degree in Computer Science and became fascinated working in Python and C++ with Artificial Intelligence … [5 min. read]

That’s When We’re Most Easily Fooled One in three American adults (34%) admit to taking more risks when online shopping during holiday season compared to other times of the year … 36% of Americans have fallen victim to online shopping scams during the holidays, losing $387 on average … most frequently cybercriminals connected with them via email (40%), through social media (38%), third-party websites (32%), texts (28%) or phone calls (23%).

Along with whatever else the holidays bring, they also now bring a pile of socially-engineered attacks aimed at taking our credentials and money … [5 min. read]

Microsoft will stop patching and updating Windows Server 2012 and 2012 R2 on October 23, 2023. Running these server systems after that date exposes you to security and compliance risks. These Microsoft moves usually also mean the end-of-support for third-party applications built to integrate with these server products … [4 min. read]