Virginia Livingstone Promoted to Director of Technical Services

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Bryley Systems Inc. is pleased to announce Virginia Livingstone as Director of Technical Services.

“Ms. Livingstone will lead our technical-services team,” states Gavin Livingstone, Bryley’s President, “while expanding and providing the highest-level of service quality and client care.”

Early 2017, Virginia joined Bryley Systems, bringing with her over 20 years’ experience troubleshooting and diagnosing client issues. She is experienced in team leadership, well-versed in server database and network support tools, and possesses strong debugging skills.

Prior to Bryley Systems, Virginia was an IT Automation Engineer for Intel Corporation in Hudson, MA. She holds a degree in Computer Science from Clark University.

“Our Technical Services Department is dedicated every day to answering questions and assisting with our client’s IT needs.” Said Ms. Livingstone. “I am extremely proud and excited to assume this leadership role and pursue future successes.”

Bryley Systems Participates in Workforce Training Program

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Since being chosen as the recipient of a grant from the Massachusetts Workforce Training Fund Program (WTFP), Bryley Systems has been working closely with Dave Clough from mPOWER Associates and Sandra Kearney from GROWTHco to provide valuable training to Bryley’s staff members.

We are excited about the opportunity this training creates for Bryley systems.  So far the focus has been on effective communication and leadership skills.  As we move further into 2019, the training program shall become more targeted, focusing on individual departments and the unique skill sets required by Bryley personnel to be effective in their specific roles.

The WTFP is a state program, financed by Massachusetts businesses, designed to provide training to the Massachusetts workforce by enabling employers across the State with essential resources. The fund prioritizes projects focusing on job growth, job retention, increased skills, improved productivity and those companies that demonstrate a significant private investment in employee training.

In 2017, companies completing grants added jobs at a rate of 8.2%, as opposed to the statewide average 3.1%, and the New England average 2.7%.

This project is funded by a Workforce Training Fund grant from the Commonwealth of Massachusetts, Executive Office of Labor and Workforce Development.  The grant program is administered by Commonwealth Corporation.

Bryley Systems Inc., Hires Talented and Versatile Engineer-Myk Dinis

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Bryley Systems welcomes Myk Dinis to their team of technical engineers. Myk (not Mike) has over 25 years of IT experience. He is A+, Net+, Security+, VCP-DCV6, and CMNA certified.

“Myk is knowledgeable and personable” said Gavin Livingstone, President and CEO of Bryley Systems, “Our team of IT experts have been providing Managed IT, Managed Cloud and Managed Security services for over 30 years. Talented engineers are key to the successes of client satisfaction and Myk is a welcomed addition to our growing team.”

Myk’s background is colorful. His repertoire includes: desktop support to infrastructure architect, IT training, website design and management, inside and outside sales, did a bit of voice acting and even worked for a humane society. But he found his calling as a technical engineer. The team at Bryley Systems is fortunate he did.

Bryley Systems welcomes Beverly Wheeler to the team

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Bryley Systems Inc. welcomes Beverly Wheeler as Technical Services Dispatcher/Administrator. In this newly created position, Ms. Wheeler will work directly with Bryley Systems’ Technical Services department, dispatching team members and assisting clients.

“Beverly’s extensive experience in managing, scheduling and supervising service technicians will be an asset to our team.” Garin Livingstone, Director of Professional Services, stated: “We have built high-value, long term relationships with our clients for over thirty years and as we continue to grow, so does our technical services team.”

Ms. Wheeler has held positions as office manager, administration assistant and customer service supervisor in the construction, automotive accessories and background music fields.

“I am proud and excited to be working with the professionals at Bryley Systems,” said Beverly. “Being able to service clients and provide support to the technical services team is very rewarding.”

Bryley Systems has been providing Managed IT, Managed Cloud and Managed Security services since 1987.

Bryley Systems Wins Channel Partners 360⁰ Award for 2nd Consecutive Year

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LAS VEGAS – April 18, 2018 – Channel Partners, a resource for indirect sales channels offering IT and telecom systems and services, is pleased to announce that Bryley Systems Inc. has been selected as a winner of the 2018 Channel Partners 360⁰ Business Value Awards.

Michelle Denio, Technical Support Supervisor at Bryley Systems, accepting the Channel Partners 360 Award in Las Vegas

Michelle Denio, Service Manager at Bryley Systems, accepting the Channel Partners 360 Award in Las Vegas

Twenty-five winners were honored during an awards reception on April 18th at the Spring 2018 Channel Partners Conference & Expo in Las Vegas.  Michelle Denio, Service Manager at Bryley Systems, accepted the award.

“Our 2018 Channel Partners 360° Business Value Awards winners illustrate the rapid emergence of the full-stack digital services provider,” said Lorna Garey, editor in chief of Channel Partners and Channel Futures. “Our editors were impressed by the range of services delivered, from desktops as a service to security to SD-WAN to an all-in automation strategy and more. We also saw the blurring of the lines between different types of channel entities become really apparent — for the first time, several winners were also named as providers. Seems the message ‘develop your own IP’ has resonated.”

Channel Partners 360° Business Value Awards winners are selected by a panel of editors based on real-world case studies that illustrate how the partner is using the convergence of IT and telecom services to create business value for its customers.

“It is a great honor to have won this award for two consecutive years in a row,” said Gavin Livingstone, President of Bryley Systems. “We are a growing Managed IT / Cloud / Security services provider and we take great pride from the recognition of our peers.”

About Bryley Systems

Bryley Systems Inc. – a Top 501 Managed IT Services Provider worldwide for five consecutive years – proactively manages, optimizes, and secures the IT infrastructure of organizations in manufacturing, business services, passenger transit, and local government. From cloud-based to on-premise solutions, they approach each client’s needs individually, with flexible service options and custom-fit agreements.  Since 1987, Bryley Systems has been providing Dependable IT at a Predictable Cost™ to clients throughout the continental United States.

About Channel Partners

For more than two decades, Channel Partners has been the leader in providing news and analysis to indirect sales channels serving the business technology industry. It is the unrivaled resource for resellers, aggregators, agents, brokers, VARs, systems integrators, interconnects and dealers that provide network-based communications and computing services, associated CPE and applications as well as managed and professional services. Channel Partners is the official media of the Channel Partners Conference & Expo and Cloud Partners.

Bryley Receives Prestigious Channel Partners 360° Award!

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April 11, 2017 — Bryley Systems is pleased to announce that it has been honored by Channel Partners, with the 2017 Channel Partners 360° Business Value Award.  We are one of only 25 technology-oriented companies worldwide to receive this award, which is one of the most sought-after in the industry.

This award honors service providers that are taking a holistic approach to technology solutions and creating business value for their clients and have a well-rounded portfolio.  Channel Partners started “as a simple idea to reward partners of all sizes for creating business value for their customers through telecom, IT, and cloud solutions…” and “rewards channel partners – agents, VARs, dealers, system integrators, MSPs and consultants – of all sizes for innovation, solutions-orientation and customer focus.”

Bryley’s President, Gavin Livingstone and co-owner, Cathy Livingstone, were on hand to accept the award stating “Bryley Systems works toward continuous improvement; we strive to manage, optimize, and secure our client’s information technology, which brings substantial business benefit and value to their organizations. Our team-focused, best-practices-oriented approach, coupled with high-value/low-risk service options, enables us to provide our clients with Dependable IT at a Predictable Cost™.

We thank Channel Partners for this prestigious Channel Partners 360° award!”

Award recipients were honored at a ceremony on April 11 at the Channel Partners Conference & Expo in Las Vegas.

Cathy and Gavin Livingstone judge at MHS SE Fair!

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Cathy and Gavin Livingstone, joint-owners of Bryley Systems Inc., were again judges at the Marlboro High School Science and Engineering Fair on Tuesday, February 28. (The MHS SE Fair is a well-run, annual event that provides support and encouragement of student research, inquiry, and design.)

Cathy is pictured with Kimberly Konar and Amanda Cameron (aka The Bottle Girls), who presented BioPlastic: An Alternative to Environmentally Destructive Polymers. Kimberly and Amanda were third-place winners.

Winners go to the upcoming Worcester Regional Science and Engineer Fair and, if successful, on to the Massachusetts State Science & Engineering Fair.

Eric Rainville promoted to Senior Technician

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With substantial growth in his technical knowledge and responsibilities, as well as his consistent, can-do attitude, we are pleased to announce that Eric Rainville, a Bryley team member since 2014, is now a Senior Technician.

Terry Tengler promoted to VP of Operations

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Terry Tengler is now Vice President of Operations at Bryley Systems.

Terry joined Bryley in 2012.  He is a seasoned management professional with continuous experience in leadership roles and has been instrumental in leading, managing, and improving our technical-services and administrative teams.

Prior to Bryley, Mr. Tengler rose through the managerial ranks at DMX Music, Inc. in Northboro, helping that company grow to more than 50 employees before it was sold and moved to Texas in 2010.

Terry Tangler's Profile Picture

Roy Pacitto promoted to VP of Business Development

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Roy Pacitto, a 21-year employee at Bryley Systems, is now Vice President of Business Development.

Roy joined Bryley Systems in 1995, initially filling the role of Service Manager, but soon moved to Business Development.  At management’s request, he returned to service management in 2009, guiding the team through a difficult transition.

Mr. Pacitto has been instrumental in the growth of Bryley Systems and in the development and professionalization of its Business Development team.

Roy Pactio's Profile Picture