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Bryley Comprehensive Support Program Basic is our flexible, Managed IT Services option that provides ongoing, proactive maintenance, support, administration, and remediation to ensure a stable, highly available, robust, computer network. CSP consolidates most IT concerns into one, easily managed, fixed-fee program.
The benefits (based on specific coverage-structure and coverage-level selected):
- Proactive measures designed to minimize problems and increase uptime
- Reduced, Premier-Client billing rates on non-CSP issues
- Single point-of-contact for prompt problem resolution
- Ongoing, cost-effective, computer-network support
- Predictable network-operating expenses
- Simplified IT-expense budgeting
- Low-risk entry and exit
- Basic – Remote support with proactive measures
| Per-device features: |
Basic |
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| Network-critical response |
Same Day |
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| PC-problem response |
Next Day |
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Included |
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| Reliability optimization |
Partial |
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| Security optimization |
Included |
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| Software issues |
Partial |
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| Hardware issues |
Partial |
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| Network issues |
Partial |
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| Monitoring and alerts |
Included |
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| Reporting |
Included |
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| Administration |
Included |
Bryley Comprehensive Support Program Basic is part of the Bryley Business Continuity Pyramid
Business continuity is the planning and process by which organizations maintain operation, not severely disrupted by a disaster or other unwanted incident.
Bryley Comprehensive Support Program Basic At-A-Glance
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