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Tom Barnes, Bryley’s new Director of Client Services

He has a way of putting [tech] across so that it’s helpful to businesspeople

–Vice President Anna Darlagiannis-Livingstone

Tom Barnes has been announced as Director of Client Services after nearly five years at Bryley Systems. Tom has been responsible for improving Bryley’s periodic client review process among other innovations. Tom came to Bryley from non-tech fields – he holds a degree in psychology and worked in RV sales. He is a problem-solver and brings that skillset to the process of serving IT clients.

Tom not only has an acumen for tech, he has a way of putting it across so that it’s helpful to businesspeople, Vice President Anna Darlagiannis-Livingstone said. Because of how he relays information, they’re able to see how the tech will help them. Tom is also personable and reliable. These are necessary skills and among the reasons I feel Tom’s promotion is warranted.

Tom has also helped Bryley in behind-the-scenes processes to be more efficient and responsive, especially to help facilitate the clients wanting to move more network functions to the Cloud, Anna said.

About his new role Tom said, becoming Director of Client Services will allow me to work in a more strategic capacity for our clients. I will still very much be involved in the day-to-day work Client Services is doing. I am excited to be able to continue to learn about cybersecurity and how to help best position our clients against cyber threats.

I never want to stagnate, Tom said, so being able to grow into this director role makes me feel grateful that Bryley will continue to challenge me in positive ways. I’ve found Bryley to be a team of people who love technology and want to use it to help other businesses grow. We are genuine and look out for our clients’ best interests, and that mentality really jives with me.