Evaluating Virtual-Training Methods

This white paper presents the types of virtual training and how they address various business needs, to help you execute a successful training program for your employees. The report was prepared in conjunction with Bryley Systems’ partner, Knowledgewave of Burlington, Vermont.

Estimated time to read: 15 minutes

Imagine using an MSP that isn’t Bryley Systems ... the only better MSP would be one from a technologically-superior species from another galaxy. –RM, Central Mass manufacturer

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Per-device features	Basic	Pro*
Response to network-critical issues	Within four hours. Same Day, as the situation requires	Within four hours. Same Day, as the situation requires
Response to non-critical issues	Within eight hours. Same Day, as the situation requires	Within eight hours. Same Day, as the situation requires
Performance optimization	Included	Included
Security optimization	Included	Included
Monitoring and alerts	Included	Included
File and patch updates	Included	Included
Reporting	Included	Included
Administration	Included	Included
Reliability optimization	Partial	Included
Software issues	Partial	Included
Hardware issues	Partial	Included
Network issues	Partial	Included
PC imaging		Included
On-site response		Included

Evaluating Virtual-Training Methods

Imagine using an MSP that isn’t Bryley Systems ... the only better MSP would be one from a technologically-superior species from another galaxy. –RM, Central Mass manufacturer

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